Help & Feature Guide
What everything does, and answers to the common questions.
Feature guide
AI Templates
The fastest way to make something — no design skills needed.
Pick a style from the gallery — cartoon, anime, avatars, logos, dance, photo-to-video, greetings and more — then add your own photo, a second photo (for kiss and hug templates), or just a text prompt. ModyPixl AI generates the result on our servers and hands it back to you.
Generation is the one thing that spends credits, because it does heavy work on our servers. Sign in to see each template’s exact credit cost — it is always shown before you commit, and if a generation fails your credits are refunded automatically.
Browse AI TemplatesThe Editor
A full canvas editor in your browser.
Layers, filters, adjustments, text, shapes, drawing, crop, rotate and background blur — start from a blank canvas, a template, or your own photo. Every layer is independently draggable, resizable and rotatable, and filters preview instantly as you adjust them.
Editing tools don’t consume credits — feature availability depends on your plan; see the pricing page. Canvas designs export as PNG or JPEG at full resolution; video projects export as MP4 from the video editor.
Open the editorPlans & credits
Weekly, monthly and yearly plans with included credits, plus top-ups for members.
ModyPixl offers weekly, monthly and yearly plans. Each plan includes a credit allowance that refreshes every billing cycle, and unlocks features according to the plan. The editor and browser tools are usable by everyone. AI generation always costs credits; sign in to see the cost, which is always shown before you generate.
Need more credits mid-cycle? Members can buy a one-time top-up pack — top-up credits sit alongside your plan credits and last as long as your billing period.
See plans & pricingDashboard
Your signed-in home.
Open it from your avatar menu. It shows your credit balance, your plan and its renewal date, what you have spent in the last 30 days and on what, and one-click routes into AI Templates, the editor, tools and account settings.
My Generations is separate: that is the job queue where running and finished generations are tracked and downloaded.
Open DashboardMy Generations
Track running AI jobs and download the results.
AI generation runs on our servers, and how long it takes depends on what you create and how busy things are. My Generations is the queue: it shows what is running, what finished, and what failed — you can close the tab and come back.
A finished result waits here for a short download window — a few hours, with the time remaining shown on the result itself — and is then permanently purged from our servers. We keep no archive and cannot bring an expired result back, so download anything you want to keep. Every AI file we return carries embedded machine-readable AI-provenance metadata — please don’t strip it when sharing.
Open My GenerationsFree tools
Converters and fixers that run in your browser, no credits.
Resize, compress, convert formats, change DPI, build a collage, make a QR code, turn images into a PDF and back, clean up a scan, add a watermark, size a passport photo, resize for social — the everyday jobs you would otherwise hunt for a sketchy website to do. These run locally in your browser: nothing is uploaded, and nothing costs credits.
Alongside them sit the AI photo tools — background removal, object eraser, AI enhance and upscale, face retouch, style transfer. Those run on our servers, so they spend credits. Sign in to see each tool’s credit cost — it is always shown before you commit.
Browse all toolsThe mobile app
iOS and Android — plus the things only a phone can do.
The mobile app is coming soon to the App Store and Google Play. It carries the same templates, editor and credit balance as the web, and adds what needs real hardware: a multi-clip video editor, full-speed offline converters, and the Body & Face Editor, which uses on-device machine learning so nothing leaves your phone. Capture from your device camera goes straight into your edits.
Your account and credits are shared across web and mobile — sign in with the same email and your balance follows you.
Mobile app — coming soonExporting & importing projects
Save a draft, come back to it later, move it between devices.
Editor projects save as a single .modypixl file containing your layers, text, filters and adjustments — still fully editable, unlike a flattened PNG. Use Save in the editor toolbar to download one, and Open to load it back in.
Because the file is yours, it is also how you move work between devices, or hand a draft to someone else. To share a finished result instead, export designs to PNG or JPEG, and video projects to MP4 from the video editor.
Open the editorYour work isn't stored on our servers
ModyPixl is not a cloud drive. Your projects, layers and edits live on your own device — the editor runs in your browser, and a saved .modypixl file is downloaded to you, not uploaded to us. Nothing you edit is sitting in an account somewhere waiting to be browsed.
The one exception is AI generation, which runs on our servers: the photo or prompt you submit is sent to our servers, processed, screened for safety, and the result is returned to your My Generations list so you can download it. Your inputs are deleted once the generation finishes, and the result itself is held only for a short download window before it is purged. Because we don't keep your projects or your results, we also can't recover them for you — export or download anything you want to keep.
Three promises go with that: we never use your content or prompts to train AI models; we never sell your content or share it with anyone beyond the infrastructure providers needed to run the service; and face uploads for AI templates are never kept after your generation. See our Privacy Policy for the full detail.
Getting Started
How do I create my first design?›
Open the editor from "Create" in the top menu, or pick a design template. Choose a canvas size or start from the template, then use the editor to customise your design with text, images, shapes, and filters.
Can I use ModyPixl without paying?›
Yes — the editor and browser tools are free for everyone. AI generation is paid for with credits: sign in and each generation shows its exact cost before you confirm, and new accounts include welcome credits. See the pricing page for plans and member top-ups.
Can I use ModyPixl on desktop?›
Yes — the web app at modypixl.com/app works on any desktop browser. The mobile app (iOS & Android, coming soon) will add in-app capture and the Body & Face Editor.
How do I save my work?›
Your designs auto-save as .modypixl project files. Use the save button in the editor at any time. Projects can be reopened from Recent Projects when you open the editor.
Camera & Capture
Why doesn't the camera tab appear in the bottom navigation?›
The camera is intentionally not in the tab bar to prevent background hardware initialisation when you open the app. Tap the Camera button on the Home screen to launch it.
What can I capture with the in-app camera?›
You can capture photos and video right inside the app and send them straight into your edits and projects — no switching between apps.
Canvas Editor
How do I add multiple images to one design?›
In the canvas editor, tap the "+" icon in the layers panel to add an image layer. You can add multiple images, reorder them by dragging, and resize or rotate each independently.
How do filters work?›
Select a layer and open the Filters panel. Filters preview instantly as you adjust them, and are applied at full quality when you export.
Can I undo mistakes?›
Yes — use the undo button in the toolbar or Ctrl/Cmd + Z. The editor keeps a 30-step undo history.
What export formats are supported?›
Canvas designs export as PNG, JPEG or PDF. Free-account exports carry a watermark; paid plans export clean, and Blogger and above export at 4K. AI video is generated at the quality you choose on the template (Lite, SD or HD) and downloads as MP4. Every AI video carries a small ModyPixl “AI generated” label on every plan; AI images carry it on the free plan and download clean on paid plans.
AI Features
Which AI features require internet?›
AI Templates and the AI photo tools — background removal, object eraser, AI enhance and upscale, face retouch, style transfer — need an internet connection and run on credits. The Body & Face Editor is the exception: it runs entirely on your device.
How does the Body Editor work?›
The Body Editor works entirely on your device — adjustments like waist slim, leg length, and face slim are applied privately, and no data ever leaves your phone.
Can I generate AI images from my own photos?›
Yes. AI Templates support single or dual photo input. Upload your photo, choose a template style (Fantasy Portrait, Anime, etc.), and ModyPixl AI generates the result on our servers.
Generation Limits
How many generations can I run at once?›
It depends on your account level — higher plans run more generations side by side. If you start another generation while at your limit, you’ll get a message asking you to wait for the current one to finish.
Do I have to keep the tab open while a generation runs?›
No. Generation runs on our servers and stays available while you wait — you can keep browsing, and if you close the tab the result still lands in My Generations for you to download.
When do my plan credits refresh?›
At the start of each billing cycle. On Influencer and Director, unused plan credits roll over for two months. Top-up pack credits are separate and last as long as your billing period.
How long do my finished results stay available?›
For a short download window — a few hours, with the time remaining shown on the result in My Generations — and then they are permanently purged from our servers. ModyPixl is not a cloud drive: we keep no archive and cannot recover an expired result, so download anything you want to keep. A successful generation you did not download is not refundable; a generation that failed or never reached you is refunded in credits automatically.
Is there a daily limit?›
Every account has a daily usage safety cap that protects against runaway usage and stolen accounts. Normal use never hits it — if you think you have, contact contact@modypixl.com.
Credits & Billing
How does billing work?›
ModyPixl offers weekly, monthly and yearly plans. Each plan includes a credit allowance and member perks — see the pricing page for what each includes. Members can also buy one-time top-up packs at any time.
What do credits actually pay for?›
AI generation, which runs on our servers. Editing tools — layers, filters, text, crop, export — don’t consume credits; feature availability depends on your plan. The credit cost is shown before you generate.
Do credits expire?›
Plan credits refresh each billing cycle. On Starter, Creator and Blogger they expire at renewal; on Influencer and Director they roll over for two months. Top-up pack credits last as long as your billing period.
What happens if a generation fails?›
Credits are refunded automatically to your balance. If a failed job was still charged, contact contact@modypixl.com and we will put it right.
Can I get a refund on a credit pack?›
Yes — see our Refund Policy for the details, or email contact@modypixl.com and we'll guide you through it.
Account & Settings
How do I change the app language?›
In the web app, open Settings → Language and select from the 6 supported languages: English, Hindi, Chinese, German, Spanish, or French.
My account is suspended or blocked — can I appeal?›
Yes. Email contact@modypixl.com from the address on the account, tell us what you were trying to do, and we will review it — normally within 2 business days — and reinstate the account if the block was a mistake. Permanent terminations for CSAM or non-consensual intimate imagery are the one exception and are final.
What do you do with the photos and prompts I upload?›
We use them to run the generation you asked for, and nothing else. We never use your content or prompts to train AI models, we never sell them or share them with anyone beyond the infrastructure providers needed to run the service, and face or voice uploads for AI templates are deleted once your generation finishes. Full detail is in our Privacy Policy.
How do I delete my account?›
Go to Settings → Account → Delete Account. This will permanently delete your account and all associated data. Contact contact@modypixl.com if you need assistance.
AI Safety
ModyPixl is for improving creativity, not nudity — and three protections back that up. Every image and video you upload is automatically screened on our servers before generation starts; requests containing nudity or adult content are blocked and the credits are refunded. Every generated image, video, and audio file carries embedded, machine-readable AI-provenance metadata (including the IPTC trainedAlgorithmicMedia digital source type), so platforms and detectors can verify it is AI-made — please don't strip it when sharing. And a prompt safety filter blocks sexual, violent, illegal, and deepfake-abuse requests before generation begins runs, with accounts requiring a verified email to generate.
Two things are on you rather than on us. AI output is machine-generated: it can be imperfect, it is a creative draft rather than a factual record, and you should tell your audience it was made with AI wherever a viewer might otherwise take it as real. And you must hold the rights to whatever you upload — no using a real person's face or voice without their consent, and no impersonating anyone. You must be at least 13 to use ModyPixl, and users under 16 need a parent or guardian's consent first. Read the full rules in our Terms of Service and Privacy Policy.
Still need help?
Our support team is here for you — questions, bugs, billing, privacy requests and account appeals all reach the same inbox at contact@modypixl.com. We respond within 24 hours.